Responsible Gaming

Responsible Gaming at Big Dollar Casino

At Big Dollar Casino, we are committed to providing a safe and enjoyable gaming experience while promoting responsible gambling practices. We recognize the importance of preventing problematic gambling behavior and encourage all players to follow these guidelines:

Play for entertainment rather than as a way to make money.
Set limits for yourself and stick to them.
Avoid chasing losses—accept that wins and losses are part of the game.
Do not let gambling interfere with your daily responsibilities.
Only gamble with money you can afford to lose.
Take breaks and step away if you feel overwhelmed.

Recognizing Problem Gambling

If you find yourself answering “YES” to most of the questions below, we encourage you to seek help and take steps to manage your gambling habits:

Does gambling affect your work or daily responsibilities?
Has gambling caused conflicts with family or friends?
Do you feel the need to win back losses?
Have you borrowed money to gamble?
Do you view gambling as a source of income?
Do you struggle to limit your gambling activities?

Getting Help

If you or someone you know is struggling with gambling, we recommend reaching out to professional organizations that offer support:

Gamblers Anonymous
Responsible Gambling Council
Canadian Partnership for Responsible Gambling
National Council on Problem Gambling

How We Can Help

At Big Dollar Casino, we offer several tools to help players maintain control over their gambling habits. You can:

Set deposit limits per day, week, or month by submitting a written request to support@betbigdollar.com.
Adjust or remove deposit limits with a minimum 24-hour waiting period, except when the limit is set to zero (0).
Request self-exclusion, which prevents you from accessing your account for a set period. If you choose a zero deposit limit, changes will only be processed after six months from the request date.
Contact our Customer Support team at any time for assistance with responsible gaming tools.

If you choose self-exclusion, we strongly recommend reaching out to other gambling sites where you have accounts to request the same.

Underage Gambling Prevention

Players must be 18+ or of legal gambling age in their jurisdiction to play at Big Dollar Casino. It is the player’s responsibility to ensure they meet the legal requirements in their region. We also urge parents to take precautions to prevent minors from accessing gambling sites:

Password-protect your computer, mobile, or tablet.
Do not leave devices unattended while logged into your account.
Keep account details and credit cards out of reach of children.
Avoid saving passwords on your device—instead, store them securely offline.
Use filtering software (e.g., Net Nanny) to restrict access to gambling websites.

24/7 Support

If you or a loved one needs assistance with gambling-related issues, help is available. Contact 416-535-8501 for confidential 24/7 support.

At Big Dollar Casino, we believe in responsible gaming and player well-being. If you ever feel that gambling is becoming a problem, take action and seek help—you are not alone.